At JoBot, we are committed to protecting the privacy and safety of children who use our educational platform. This Privacy Policy explains how we collect, use, and protect information, particularly from children under 13.
1. Information We Collect
1.1 From Children Under 13
In compliance with COPPA (Children's Online Privacy Protection Act), we collect limited information from children under 13:
- First name or username for personalization
- Age or grade level for appropriate content delivery
- Voice recordings during educational conversations (processed and not stored permanently)
- Educational progress and skill development data
- Parent/guardian email address for consent and communication
1.2 From Parents and Educators
- Contact information (name, email, phone number)
- School or organization affiliation
- Account credentials for platform access
- Communication preferences
2. How We Use Information
We use collected information solely for educational purposes:
- Providing personalized educational content and conversations
- Tracking and reporting on skill development and learning progress
- Improving our AI algorithms for better educational outcomes
- Communicating with parents and educators about student progress
- Ensuring platform safety and security
3. COPPA Compliance
We are fully compliant with the Children's Online Privacy Protection Act (COPPA):
- We obtain verifiable parental consent before collecting information from children under 13
- Parents can review, delete, or refuse further collection of their child's information
- We do not condition a child's participation on providing more information than necessary
- We implement appropriate safeguards to protect children's information
4. Data Security
We implement industry-standard security measures to protect all data:
- End-to-end encryption for all voice conversations
- Secure data storage with regular security audits
- Limited access to student data on a need-to-know basis
- Regular deletion of temporary voice recordings
- Compliance with international data protection standards
5. Data Sharing and Disclosure
We do not sell, rent, or share student data with third parties except:
- With parents/guardians and authorized educators for educational purposes
- When required by law or to protect safety
- With service providers who assist in platform operation (under strict privacy agreements)
6. International Data Transfers
As a Hong Kong-based company (Apogee Asia Ltd), we may transfer data internationally. We ensure appropriate safeguards are in place for any international data transfers, maintaining the same level of protection regardless of location.
7. Your Rights
Parents and educators have the right to:
- Access and review collected information
- Request deletion of personal information
- Withdraw consent for data collection
- Receive a copy of collected data
- Request correction of inaccurate information
8. Data Retention
We retain data only as long as necessary for educational purposes or as required by law. Voice recordings are processed in real-time and deleted within 24 hours unless specifically saved for educational analysis with explicit consent.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify parents and educators of significant changes and obtain new consent where required by law.
10. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us: